Dear Cartridge Care I am writing to thank you and your staff for excellent service and customer care over the last week. Your team was efficient and responsive, and adopted a positive attitude throughout. They went beyond the call of duty in servicing our printers. They diagnosed the problem immediately, and would always call us back within a few minutes of any query. The turnaround time for collection and repairs was outstanding. We will be coming back to you for our cartridges next time. Many thanks and kind regards, Dena Ryness